The GenAI Revolution: Two Years Later
November 30, 2022 marked a pivotal moment when ChatGPT was released, sparking excitement and optimism about increased efficiency across industries. Now, with over two years of GenAI integration, the industry has matured enough to properly evaluate the impact and value of these tools on various aspects of business. In this post, I'll focus specifically on measuring developer productivity.
Measuring Impact: Output vs. Outcome
The impact of any change—whether new tools, processes, or methodologies—can be measured in terms of both output and outcome.
As a product organization, outcomes are ultimately the metrics that deliver revenue or customer growth. However, this same model cannot be directly applied when measuring the impact of GenAI on developer efficiency.
A Framework for Measurement
In this post, I'll share several approaches to measure productivity with GenAI tools, focusing on a progression from:
Output → Outcome → Growth
This framework will help organizations better understand how GenAI affects developer productivity in ways that eventually translate to business value.
Developer productivity can be measured on multiple dimensions
Finding the Right Mix of Developer Productivity Metrics
The table above outlines four key dimensions for measuring developer productivity in the GenAI era. These dimensions incorporate both quantitative and qualitative metrics, collected through various methods:
Balanced Measurement Approach
Each dimension contains metrics that vary in nature:
- Quantitative metrics provide objective, numerical data that can be tracked over time
- Qualitative metrics capture subjective experiences and insights that numbers alone cannot reveal
Lets start with category of metrics
How Fast ( Output)
Is Effective ( Output)
Impact ( Outcome)
Growth ( Outcome)
Things to watch while you measure developer productivity.
Measuring productivity can lead to misleading signals. Organizations should be wary of:
- Spikes in Lines of Code (LOC) that don't mean better output.
- High Commit/PR counts without real progress.
- Long hours, which often signal burnout, not efficiency.
- Burning through story points too fast, which can mean poor planning.
- Focusing only on individual metrics, not team success.
- Using gamification that hurts collaboration.
- Too many unfinished POCs or WIP projects.
- Thinking Generative AI fixes everything
- A pattern of implementing new Generative AI tools at an unsustainable frequency, such as weekly or more
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